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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ruth Kilbourne

May 15, 2023

5  out of  5 rating by Ruth Kilbourne
"The agent was very helpful with this process Remind me to take the Defensive driving class."

Percy Flores Wong

May 15, 2023

5  out of  5 rating by Percy Flores Wong
"Perfect attention"

Eleanore Pearson

April 24, 2023

5  out of  5 rating by Eleanore Pearson
"I received a prompt appointment. Many suggestions and choices of coverage for both homeowners and car insurance were given. The additions will be covered by taking the safe driving class online. I appreciate the personal attention I received."

Donald Longhurst

April 10, 2023

5  out of  5 rating by Donald Longhurst
"Always attentive to your needs when contacting the office.Been with this office since it opened several decades ago and done it changed to Steve Yao. Same great service forfor almost 40 years"

JayeshBhai Patel

April 2, 2023

5  out of  5 rating by JayeshBhai Patel
"I love them service it's taking not to long enough good price for your car insurance ready in no time"

Donna Hafter

March 18, 2023

5  out of  5 rating by Donna Hafter
"Steven was able to provide us with the insurance we needed. Great customer service!"

Sharon Toothman

March 14, 2023

5  out of  5 rating by Sharon Toothman
"I've always received excellent service with Steve Yap's State Farm Insurance Agency. Today I needed proof of auto coverage to use a loaner vehicle at a dealership while mine was being serviced. Steve emailed a copy of my insurance card immediately and I was on my way. Prompt and efficient service! Highly recommend!"


March 14, 2023

5  out of  5 rating by G C
"I've been a customer of Steve Yap's State Farm office for over six years now. Steve and Matt are a delight to work with; I trust them with ALL my insurance needs. They cover home, financing and insurance for my personal vehicle and manage all my business related coverages. They have a wide range of products; so it's a great if you want to manage all your insurance and financing stuff all in one place. The rates are competitive and they offer options to save you money. The State Farm website is user friendly and easy to navigate through all your accounts. There are so many examples of good things I can say but this would be too long. I highly recommend Steve and Matt. Drop by, they are super friendly!"

Trelliss Robinson Dennis

March 9, 2023

5  out of  5 rating by Trelliss Robinson Dennis
"I just love my insurance company they are always helping me when I need assistance & they call you right back if you call just got my car in accident with and 18 wheeler tire coming off while I was driving to Florida they took care of everything to get my car fixed soon as I got back Ga they we’re waiting to fix my car & the car was fixed in about a week and a half"

Matt Walczak

March 9, 2023

5  out of  5 rating by Matt Walczak
"Just like the old advertising jingle… “Like a good neighbor State Farm is there.” Steve and Matt have always been great to work with especially recently when dealing with my daughter’s accident in Alabama. Very much an advocate for their customers. I would highly recommend them for all of your insurance needs."

Gail Dessez

February 15, 2023

5  out of  5 rating by Gail Dessez
"Listen. Steve and Matt are the reason we live in Cartersville and stay with State Farm in Marietta. Distance doesn't matter it's the great service we receive that does."

joseph rasmussen

January 20, 2023

5  out of  5 rating by joseph rasmussen
"Great experience and professional service!"

aaron morriss

January 18, 2023

5  out of  5 rating by aaron morriss
"Quick to reply and knows exactly what paperwork you need!"

Nora Busby

January 16, 2023

5  out of  5 rating by Nora Busby
"Excellent customer service! Professional personal customer care. They answer the phone when you call and are knowledgeable, friendly and helpful. Quickly respond if you email too. I highly recommend them."

Julie Chen Hutchison

December 10, 2022

5  out of  5 rating by Julie Chen Hutchison
"Incredibly helpful and friendly office. Both Steve and Matt are a pleasure to work with. Prompt response, knowledgeable, and worked with us until we were all satisfied that we covered all bases. Highly recommend!!"

Filipe Alves

October 26, 2022

5  out of  5 rating by Filipe Alves
"Great agent, responsible and respectful."

Sarah Donley

September 2, 2022

5  out of  5 rating by Sarah Donley
"My family and I have been using Steve for years and wouldn’t change a thing. Always extremely attentive, professional and ready to help."

Z Baloga

July 21, 2022

5  out of  5 rating by Z Baloga
"Steve Yap is the best agent you could possibly choose. He’s honest, hard working and always looking out for your best interest. Steve works very hard for you no matter the time of day. I’ve had agents before and none treat you how Steve does nor could they meet your needs the way Steve can. Give Steve a chance to earn your business. You won’t be sorry you did."

Phanomphone Robbins

May 31, 2022

5  out of  5 rating by Phanomphone Robbins
"Love love doing business with ya."

Nicholas DiPaolo

April 8, 2022

5  out of  5 rating by Nicholas DiPaolo
"Caitlyn Magaleski assisted me in obtaining quotes for home, auto, and umbrella policies. Caitlyn went over the detail aspects of my home and auto, explained the coverages, and gave me the different costs for deduction options. I found her to be professional, knowledgeable, and friendly. I will be getting better insurance at a lower price."

Jason Conner

March 21, 2022

5  out of  5 rating by Jason Conner
"These guys are awesome! Always responsive and have maintained my entire portfolio for 10 years now."

Paul Bloodworth

March 16, 2022

5  out of  5 rating by Paul Bloodworth
"Steve Yap and Team have been an absolute pleasure to work with for the many years they have served me as my insurance provider."

John Sawyer

March 3, 2022

5  out of  5 rating by John Sawyer
"Matt was a tremendous help. I got in a fender bender and was kinda freaking out but their system to file a claim was easy to follow and really quelled my nerves. I also have been accident free up to this point which afforded me a decent benefit from State Farm. Thanks y’all"

C Domino

February 2, 2022

5  out of  5 rating by C Domino
"Our family have been with Steve Yap for many years now and can't image a better agent especially have enjoyed working with Matt over the years through out our many life changes and policy needs. Professional, attentive and client focused this is a 5 star agency"

R Taylor

January 4, 2022

5  out of  5 rating by R Taylor
"“When it comes to all my Insurance needs, I know I’m in good hands with Steve Yap and the team, @State Farm. We have maintained a great business relationship over the course of several years. He and the team’s level of knowledge, and professionalism, is Top Tier.”"