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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Taylor

March 3, 2025

5  out of  5
rating by Stephanie Taylor
"I’ve been a client for well over 10 years and I am a forever client. Steve and Matt are very professional, patient and provides the best customer service."
We responded:
"Thank you, Stephanie, for your loyalty and kind words! I'm so happy to know that you have been with us for over a decade and consider yourself a forever client. Our office is indeed dedicated to providing top-notch service, and your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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dkreddirt1

February 4, 2025

5  out of  5
rating by dkreddirt1
"I could not be happier with State Farm and my agent Steve Yap. He went to bat for me concerning an auto accident I was in 4 months ago and through an arduous process was able to obtain a favorable decision on my behalf. I have all of my insurance needs through Steve and his staff for the last several years and they have always been responsive and professional. I highly recommend Steve and his office for insurance needs. Very personable."
We responded:
"Thank you for your recommendation and for sharing your experience. I know how stressful an accident can be, and I’m glad we were able to help navigate the process and reach a good outcome for you. My team and I always aim to be responsive and make things as smooth as possible, so it means a lot to hear that you’ve felt supported over the years. We appreciate you choosing us for your insurance needs and will always be here when you need assistance. If anything ever comes up, don’t hesitate to reach out. It’s been a pleasure working with you!"
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Kevin Wood

January 28, 2025

5  out of  5
rating by Kevin Wood
"Been with these guys for years. Top notch!!"
We responded:
"Kevin, I'm so happy to know you've been with us for years and find our service top-notch! Your continued support means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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SOUTHLAND BODYSHOP

January 28, 2025

5  out of  5
rating by SOUTHLAND BODYSHOP
"Thanks Steve for the help with a claim for a mutual customer."
We responded:
"Thank you! I'm happy to have been able to assist with the claim for our mutual customer. If there's anything else you need, feel free to reach out anytime."
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Faye Prickett

January 27, 2025

5  out of  5
rating by Faye Prickett
"Mr. Yap is very experienced State Farm Agent. He wants to make sure you understand your policy. He made it easy for me to understand. He made sure I had enough Insurance and tried to save me money."
We responded:
"Thank you, Faye, for your wonderful feedback! I'm happy to know that you found the explanations clear and that we could help you understand your policy better. It's great to hear that we could assist in ensuring you have the right coverage while also looking for ways to save."
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Larry Taffel

December 31, 2024

5  out of  5
rating by Larry Taffel
"Steve and Matt are very professional in handling all types of insurance."
We responded:
"Larry, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Kenneth Haywood

December 31, 2024

5  out of  5
rating by Kenneth Haywood
"The Office is very professional and returns calls in a prompt & timely matter..I would definitely recommend State Farm Insurance."
We responded:
"Thank you, Kenneth, for your positive feedback! I'm glad to know that our office's professionalism and prompt communication met your expectations. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Toi Thompson

December 6, 2024

5  out of  5
rating by Toi Thompson
"Every time I call State Farm's agent Steve Yap he is always helpful to assist me and helps me out."
We responded:
"Toi, thank you for your kind words and the fantastic rating! I'm happy to know that you find our assistance helpful whenever you call. Our office is always here to support you with any needs or questions you may have. We appreciate your confidence in us!"
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Doris Coronel

August 16, 2024

5  out of  5
rating by Doris Coronel
"Great customer service, the agent answered all of my questions, and they were able to offer me a great price on my car insurance."
We responded:
"Hey Doris, Thanks for the awesome review! I'm glad we could answer all your questions and offer you a great price on your car insurance. If you need anything else, feel free to reach out. - Steve Yap - State Farm Insurance Agent, Marietta, GA"
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Debbie Gilchrist

July 17, 2024

5  out of  5
rating by Debbie Gilchrist
"Steve Yap State Farm insurance is always very helpful when i call them!!"
We responded:
"Thank you so much for your wonderful review, Debbie! It's important to us that we're available to our customers when they need us, so it's rewarding to hear that our team has been helpful whenever you call. Thanks for choosing us to be your good neighbor! - Steve Yap - State Farm Insurance Agent, Marietta, GA"
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Melissa Luck

June 6, 2024

5  out of  5
rating by Melissa Luck
"I have had State Farm Insurance for 38 years and Steve Yap has been my agent for at least the last 15 years. He has always taken care of changes, updates, and car issues quickly, smoothly, and without extra stress on my part. I’ve always felt at ease that after contacting him that all is being well taken care of. In addition, he has always let me know of ways I can save on my cost. I truly appreciate this. I stay with State Farm because I am assured of the care. Thank you State Farm!"
We responded:
"Melissa, I'm happy to hear that you've been a satisfied State Farm customer for 38 years and that I've been able to provide you with smooth and efficient service for the last 15 years. I'm grateful for your loyalty and trust in our office to handle your insurance needs. Thank you for your kind words about our cost-saving tips and care! Steve Yap - State Farm Insurance Agent, Marietta, GA"
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Ana Baida

March 29, 2024

5  out of  5
rating by Ana Baida
"Steve Yap and his team are excellent. Quick and thorough in their responses, and very helpful. Highly recommend!"
We responded:
"Thank you, Ana, for your delightful review! I'm pleased to hear that you found our team quick, thorough, and helpful. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future. - Steve Yap - State Farm Insurance Agent, Marietta, GA"
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Cathelene King

March 20, 2024

5  out of  5
rating by Cathelene King
"Steve is always on top of things. He responds fast and is so helpful."
We responded:
"Thank you, Cathelene, for your recognition. I strive to remain proactive and responsive to your needs, ensuring prompt assistance whenever you require it. Your feedback encourages us to maintain our dedication to providing efficient and supportive service. - Steve Yap - State Farm Insurance Agent, Marietta, GA"
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Kadene Gray

February 20, 2024

5  out of  5
rating by Kadene Gray
"Steve is always so ready to help. He assisted us in getting insurance for a newly acquired car with promptness and efficiency. We have had insurance with Steve for over 17 years and have never had a problem. I would recommend any and everybody to this agency in a heartbeat. Keep up the good work Steve!"
We responded:
"Kadene, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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William Crumbley

December 30, 2023

5  out of  5
rating by William Crumbley
"Steve is the man! I have worked with him for several years and he has always gone above and beyond to take care of us. Best in the business."
We responded:
"William, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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PETER CARLTON

December 28, 2023

5  out of  5
rating by PETER CARLTON
"Are you seeking someone who will go above and beyond to ensure your safety and contentment? Do you desire assistance that will eliminate confusion and frustration? If so, I highly recommend engaging in a conversation with Steve Yap. As a loyal customer of his for more than 8 years, I have remained with State Farm primarily because of the exceptional experiences I have had with him."
We responded:
"We love seeing reviews like this, Peter! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Keith Lawrence

December 16, 2023

5  out of  5
rating by Keith Lawrence
"Steve has been my agent for years. He, along with his staff, are attentive, diligent, and efficient from opening a policy to closing a claim. Thank you for everything you do!"
We responded:
"We love seeing reviews like this, Keith! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Olivia Cervi

November 16, 2023

5  out of  5
rating by Olivia Cervi
"I would recommend Steve Yap and his team to anyone looking for insurance. He and his team have always been wonderful to work with. They are quick to respond, their pricing is great, they offer several discount options, and they are all-around very knowledgeable. I don't have a single complaint."
We responded:
"Thank you, Olivia, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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scott mckenzie

September 21, 2023

5  out of  5
rating by scott mckenzie
"Yap agency is amazing and has helped us through some of the toughest claims we could imagine."
We responded:
"Thank you for taking the time to leave us a review, Scott. Our State Farm office in Marietta would be nothing without policyholders like you!"
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Lindsay Kinn

September 19, 2023

5  out of  5
rating by Lindsay Kinn
"Steve and his team are always quick to respond and resolve."
We responded:
"Lindsay, we thank you for the amazing review. We value you and the chance to help you with your insurance needs."
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N

August 26, 2023

5  out of  5
rating by N
"Steve Yap’s State Farm office is fantastic !!"
We responded:
"Nora, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Marietta, GA."
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Kiana Nezafat

August 26, 2023

5  out of  5
rating by Kiana Nezafat
"The Steve Yapp State Farm office is great! Steve recommended multiple options to save on my car and renters insurance. I have used them for years and would highly recommend to anyone!"
We responded:
"Kiana, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Cassidy Fehr

August 16, 2023

5  out of  5
rating by Cassidy Fehr
"Steve and Matt have been nothing but helpful at helping me get my auto and home insurance squared away. Highly recommend!"
We responded:
"Cassidy, thank you for the five-star rating! We appreciate you sharing your experience with our office."
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david schaich

August 11, 2023

5  out of  5
rating by david schaich
"Been great working with Steve and Matt, both help me out a lot and were nice and quick work. Thanks, David"
We responded:
"David, thank you for sharing your experience with our office. Matt is a great part of our team and we're happy to have assisted you with your insurance needs."
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Behnoosh Mahmoodi

August 2, 2023

5  out of  5
rating by Behnoosh Mahmoodi
"They are great team"
We responded:
"Behnoosh, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."